The App Works. Who Gets the Call When It Breaks?The app works. The link is live. There is one slightly less exciting question left: who gets the call when it breaks?AI · 26 Oct 2026 · 3 min read
Your Black Friday 'Was' Price Has a New ReaderBlack Friday is the month NZ retailers write the most "was" prices. This year there is a new reader. Commerce · 17 Oct 2026 · 7 min read
Head Office Says It's Done. The Shelf Disagrees.The PDF was sent. The photo was posted. Somebody marked it done. The promotion is still wrong in the window. Operations · 8 Sept 2026 · 4 min read
Your ERP Owns Your CXClear ownership of stock, price and order status matters more than a new front end.Operations · 2 Sept 2026 · 3 min read
The App You Need Once Should DisappearFifteen minutes of parking should not require a permanent software relationship. Let the app disappear. Keep the receipt.Technology · 17 Aug 2026 · 5 min read
Your Tax Dollar, Keep The ReceiptYou earn a living in NZ. You pay your taxes. You have no idea what happened to your money.Business · 6 Jul 2026 · 13 min read
Barry's Job Just Got Replaced By An E-Ink ScreenPhysical retail can finally see the shelf. The problem is that pricing, traffic, loyalty and loss prevention still think they are looking at different stores.Commerce · 16 Jun 2026 · 14 min read
Shopify vs Magento vs Commercetools vs WooCommerce vs BigCommerce vs ...Yes I am going to make you read all of it. Commerce · 10 Jun 2026 · 15 min read
EDI, Older Than Your Dad And Still Runs Global Trade.A $34 billion market held together by 60 year old protocol, consultants charging by the hour, and a lot of very patient operations managers. Operations · 16 May 2026 · 15 min read
Your SaaS Bill Is a Fiction Usage-based pricing was supposed to fix cost blowout. In practice, it means predict the future or get punished.Technology · 5 May 2026 · 15 min read
The 4x Markup You're Paying for Offshore DevInside the offshore staffing model, and what it actually costs on your side.Technology · 30 Apr 2026 · 10 min read